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Policies

CHECK-IN time: 3:00 p.m. CHECK-OUT time: 11:00 a.m.

One night’s deposit per room with valid credit card required at the time of reservation.

CANCELLATION POLICY: Cancellations made within 48 hours of arrival will forfeit deposit. For holidays and special events such as Chama Days, reunions, weddings and retreats, two weeks’ notice is required to cancel without losing deposit. Cancellation must be made with a representative of the Elkhorn Lodge. We do not accept email cancellations.

NO SMOKING in guest rooms, cabins or mobile homes. A $250 fee will be applied to guest’s account should smoking inside occur. Smoking is not permitted within 25 feet of motel rooms; please use designated smoking areas.

PAVILION RENTAL: The rental charge for the pavilion is $150 + tax for a 24-hour period, or $30 per hour + tax hourly.

NIGHTLY RATE is based on double occupancy in a motel room. For cabins and mobile homes, standard nightly rate is based on one per person per bed. Children 16 years and younger stay free. Each additional adult is $5 per night.

PET POLICY: The maximum number of pets allowed in a unit is two. Please call our office at (575) 756-2105 ahead of time if you would like to bring more than two pets. A $15 per pet, per stay charge will be applied to the guest’s credit card. Pets must be declared at check-in. A $50 per pet fee will be applied to a guest’s credit card if the guest does not declare their pet. All pets left unattended inside a unit must be in a kennel. While on the property, all pets must be kept on a leash, and guests must clean up after their pet. An extra cleaning fee of $200, and/or actual replacement/repair costs will apply should your pet(s) cause any damage to the lodge, room, furniture or fixtures in any way. Housekeepers will not enter a unit with a pet inside.

MISSING OR DAMAGED ROOM ITEMS or damage to the inside of a guest room, cabin, or mobile home, will incur the appropriate damage fee being charged to guest’s credit card. The Elkhorn Lodge is not liable or responsible for damages/losses to a guest’s property or person.

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